Shipping Policy

SHIPPING POLICY:

At Emanuele Calcina, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping procedures:

Location of Shipment: All our products are shipped from our state-of-the-art logistics center, Elogy, situated at Via Roccagiovine, 266-268, 00156 Roma RM, Italia. This centralized location ensures swift processing and dispatch of your orders.

Order Processing Time: Once your order is placed, our team works diligently to process it swiftly. Orders are typically processed within 12 to 24 hours from the time of purchase. Please note that this timeframe might slightly vary during peak seasons or due to unforeseen circumstances, but rest assured, we strive to process your order as quickly as possible.

Delivery Time: We understand the importance of receiving your items promptly. Our shipping network enables us to deliver orders worldwide within 3 to 7 business days from the date of dispatch. Please be advised that delivery times may vary based on the destination and any potential customs or carrier delays that are beyond our control.

International Orders: For international orders, customs clearance procedures and local postal services might occasionally cause delays. While we do our best to minimize such occurrences, please understand that these factors can impact the delivery timeframe.

Order Tracking: Once your order is processed and dispatched, you’ll receive a confirmation email containing tracking information. This will allow you to monitor the status of your shipment and estimate its arrival.

Shipping Costs: we cherish our customers and strive to make your shopping experience delightful. As a token of our appreciation for your loyalty, we are thrilled to offer FREE shipping on all orders with Ordinary shippings 3-7 days.

Order Modifications and Address Changes: To ensure prompt delivery, please double-check your shipping address and contact information before finalizing your order. Once an order is processed, it might not be possible to make changes. If you need assistance or have any concerns, please contact our customer support team at info@luxwallclockoff.com as soon as possible.

Undeliverable Packages: In the event that a package is deemed undeliverable due to incorrect address details provided by the customer or other unforeseen circumstances, our team will reach out to assist in resolving the issue and reshipping the package if necessary.

We value your trust and strive to provide a seamless shopping experience. If you have any further questions or require assistance regarding our shipping policy, please don’t hesitate to reach out to us at luxwallclockofficial@gmail.com

Thank you for choosing us.

Sincerely, Emanuele Calcina

luxwallclockofficial@gmail.com

+39 3207297896

Emanuele Calcina
Piazza della Provincia 2,
96100, Siracusa
Italy

Partita Iva:  IT02077620892

Visura:┬áSR – 447139

C.F.: CLCMNL90S18I754A